COURSEPurchase

For your daily intake,
we adhere to ease of use.
im Protein is designed to make first-timers
feel comfortable in taking the protein.

Online shopping only im Protein

Initial Order

  • im Protein 30 sachets in 1 set(15 sachets x 2 boxes) for a month use
    im Protein 30 sachets in 1 set
    (15 sachets x 2 boxes)for a month use
  • im Bottle	(shaker)
    im Bottle
    (shaker)
  • Product Information(brochure and full refund guarantee)
    Product Information
    (brochure and full refund guarantee)

・ For first-timers, an explanatory note and suggested recipes are attached.

・ On and after the second order, 1 set with 30 sachets of im Protein is delivered.

It comes practical!

  • Individual Package
    Individual Package

    Unlike most protein products on the market that come in one large pack, im Protein comes in a sachet each for daily use to keep the fine quality.
    It can be made easily available for you to take for outing or out-of-town trip.

  • Twin-Tower Configuration
    Twin-Tower Configuration

    For each use, you can slide out a sachet out of a standing box in twin-tower configuration each containing 15 sachets. It does not take up much space in your kitchen or on dining table making the place look like well-organized.

  • Im Bottle
    Im Bottle

    A special shaker comes with the order so that you do not need to prepare a container to mix up. The shaker bottle is designed not to cause liquid spill and is easy to handle. You can just mix and shake im Protein with water in it and drink right out of it.
    ・Im Bottle comes only with the first order. In case you need an additional bottle, please let us know.

If by any chance, im Protein does not meet your
expectations for the taste, you will get a full refund.

Im Protein is a protein product that brings out the taste of natural ingredients and is not focused on palatability only. This might make some consumers feel the product is not good enough on their tongue. Accordingly, to ease your concern at the first order, a full refund of your purchase price will be made after your first purchase in case you don’t find its taste quite satisfactory. When you contact our Customer Service with the request within 10 days after the arrival of the product in your hand, a full refund of what you paid for the first order will be made both for “single purchase” or “routine purchase”.

Customer Service:
info@orthobios.com

・ Applicable period of full refund guarantee is within 10 days after your receipt of the product.
・ In case the product disagrees with you, stop using and contact our Customer Service.

Here are two easy ways
of purchase for you 
to start and continue

Single Purchase

Im Protein 1 set 30 sachets (15 sachets x 2 boxes)
	45,360 yen (pretax)  Free shipping 

Im Protein 1 set 30 sachets (15 sachets x 2 boxes)
45,360 yen (pretax) Free shipping
1,512 yen per sachet (pretax)
Single Purchase is available for pay-per-order. It does not switch automatically to Routine Purchase without your request.

Routine Purchase

Im Protein 1 set 30 sachets (15 sachets x 2 boxes) 38,880 yen (pretax)  Free shipping

Im Protein 1 set 30 sachets (15 sachets x 2 boxes)
38,880 yen (pretax) Free shipping
1,296 yen per sachet (pretax)
Routine Purchase is available for regular orders on a requested cycle and is recommended for those leading a busy life or want to include the product intake in their daily lifestyle. There is no fixed term or number of frequency you are requested to follow.

(Example) Comparison between the two ways of purchase in case 3 sets are ordered.

Single Purchase	Routine Purchase	
  First order	\45,360 for 1 set	\38,880 for 1 set
		(pretax)			(pretax)

Our pledge to customers placing routine order

You can be assured that you can suspend or cancel your order at any time.

Some customers might have concern wondering “Doesn’t Routine Purchase turn troublesome in case of cancellation of order?” or “I may not be able to suspend the order temporarily when I still have the product from an earlier order, right?” etc. We would like all of our customers to take im Protein at your own pace and do not fix any term commitment as to period or frequency of your order so that you can skip or cancel your order according to your convenience or goal.
Customer Service: 
info@orthobios.com

  • In case of skipping your order
    In case of skipping your order

    You can skip an upcoming delivery ordered or designated depending on your situation with the product. Your request for skipping is duly processed at our Customer Service.

  • In case of cancelling your order
    In case of cancelling your order

    Regardless of length or frequency of your past orders, or whatever the cause of cancellation is, you can cancel your order any time. Your request for cancellation is duly processed at our Customer Service.

We will let you know the upcoming delivery within 7 days prior to the scheduled date.

As a reminder, we will notify you via mail of the upcoming delivery within 7 days prior to the scheduled delivery date.

(Example) In case of 1 set
is ordered monthly.

As a reminder, we will notify you via mail of the upcoming delivery within 7 days prior to the scheduled delivery date.

Give yourself daily life of
health and wellness with im Protein